TRANQUILATOMO HOTELS, LDA. (hereinafter referred to as "PORTUGAL INTERIORS") recognises the importance of protecting your personal data. To this end, we have developed a set of security measures to protect the personal data of all our partners, employees, and customers, as well as all users of the website www.portugal-interiors.com.
If you have any questions about the way we treat and protect your personal data, you may contact PORTUGAL INTERIORS at email@example.com.
3. DATA COLLECTION, PROCESSING PURPOSES, AND LEGAL BASIS
3.1 PORTUGAL INTERIORS may collect data directly (i.e., directly from the User) or indirectly (i.e., through partner entities or third parties) through the following channels:
Directly: in person, by telephone, by e-mail, WhatsApp and through the website www.portugal-interiors.com;
Indirectly: through partners, Leisure Launch group companies, and official entities.
3.2 Personal data collected through the website www.portugal-interiors.com includes:
I) Data collected on contact forms
PORTUGAL INTERIORS processes this data in order to respond to requests from potential clients or institutional partners, particularly in the following situations:
when you request a contact;
when you subscribe to our newsletter;
when you provide or request information;
or when you enter into a contractual relationship with PORTUGAL INTERIORS.
Providing your personal data in these situations is mandatory, without which it is not possible to serve the purposes requested.
Personal data collected and processed includes information regarding your name, telephone number, mobile number, email, address, and tax identification number (collected for billing purposes).
II) Data obtained by browsing the website
This data includes, for example, pages visited, interest in content, access times, and device type. PORTUGAL INTERIORS processes a limited amount of user data for the purpose of optimising its website. The data helps us to improve the user experience and manage the services provided.
III) Data provided by Google Analytics / Google Marketing and Re-marketing Services
PORTUGAL INTERIORS uses Google Analytics and Google Marketing and Re-marketing Services in the interest of the analysis, optimisation, and operation of our online services. Google is certified under the Privacy Shield Agreement, ensuring compliance with European privacy legislation. If you do not wish to receive advertising through Google Marketing Services, you can use the exclusion options available by Google at www.google.com/ads/preference.
IV) Data collected through social networks
The website www.portugal-interiors.com is linked to the social networks Facebook, Instagram, and YouTube, through a connection to the servers of these social networks which, in some situations, allows the identification of the website the user is visiting and storage of personal data.
Information regarding the data processing carried out by these social networks is available on these websites:
3.3 In terms of general principles regarding the processing of personal data, PORTUGAL INTERIORS is committed to ensuring that all personal data it processes will be:
The object of processing in accordance with the law, loyal and transparent to the User;
Collected for specific, objective, and legitimate purposes and not further processed in any way contrary to those purposes;
Adequate, justified, and limited to what is necessary for the purposes for which it is treated;
Accurate and updated where necessary, with all necessary measures being taken to ensure that inaccurate data is deleted or corrected without delay.
4. RETENTION PERIOD
PORTUGAL INTERIORS saves and processes personal data only for the time necessary for the purpose for which it was collected, with possible contacts during this time via email, phone, WhatsApp, or SMS.
After this period, all personal data will be deleted except in situations where you give PORTUGAL INTERIORS your specific and informed consent for a specific purpose or where it is necessary to fulfil a legal obligation to which PORTUGAL INTERIORS is subject. In all situations, the data will be stored and retained only for the minimum period necessary for the purposes for which it is collected or further processed.
In order to revoke your consent, you may contact us at: PORTUGAL INTERIORS, Largo 28 de Maio Lote 2H R/C, 2460-682 Sao Martinho do Porto, Portugal; or the email: firstname.lastname@example.org.
6. DATA DISSEMINATION
PORTUGAL INTERIORS may share your personal data with other Leisure Launch group companies in order to provide complementary services.
Leisure Launch group companies will only receive the personal data required for procured services and/or for marketing purposes within the instructions provided by PORTUGAL INTERIORS, strictly complying with all legal standards regarding personal data protection, information security and other applicable guidelines.
For more information about these recipients, you may contact us through the address: PORTUGAL INTERIORS, Largo 28 de Maio Lote 2H R/C, 2460-682 Sao Martinho do Porto, Portugal; or the email: email@example.com.
7. USERS' RIGHTS
As long as the PORTUGAL INTERIORS maintains or processes personal data, all users may, at any time and free of charge, exercise the following rights:
Right of access - the right to request a copy of the information we have about you;
Right of rectification - the right to correct any data that you consider incorrect or incomplete;
Right to be forgotten - you can request that the data we have about you be deleted from all our records;
Right to limitation of processing - where certain conditions apply, you have the right to restrict the processing of your personal data;
Right to portability - the right to have your data transferred to another organisation;
Right to object - the right to object to certain types of processing of your personal data;
Right to legal recourse - if PORTUGAL INTERIORS refuses your request according to the right of access, we will explain the reason.
The above rights can be exercised through the address: PORTUGAL INTERIORS, Largo 28 de Maio Lote 2H R/C, 2460-682 Sao Martinho do Porto, Portugal; or the email: firstname.lastname@example.org.
Users who wish to complain about the way their personal data is being processed by PORTUGAL INTERIORS, or about the way their complaint has been processed, have the right to complain directly to PORTUGAL INTERIORS or to the Portuguese supervisory authority: Comissão Nacional de Protecção de Dados, Av. D. Carlos I, 134 - 1.º, 1200-651 Lisboa, Portugal, Phone: (+ 351) 21 392 84 00, Fax: (+ 351) 21 397 68 32, Email: email@example.com.
9. PERSONAL DATA PROTECTION MEASURES
PORTUGAL INTERIORS implements various appropriate technical and organisational measures to protect users' personal data, including the use of secure servers, firewalls, and data encryption.
The www.portugal-interiors.com website uses session cookies, which are small information files sent from the website server to the user's browser and stored on your computer. These temporary cookies remain in the cookie file only during the use of the website. These cookies will only be used by PORTUGAL INTERIORS to analyse web traffic patterns, allowing us to identify problems and provide a better user experience.
If you wish to delete them or automatically set your blocking, these settings can be made in your browser. However, if you do not allow cookies to be used, there may be some features of the website that you will not be able to use.
12. CONTACTS AND CLARIFICATION OF DOUBTS